Good questions.
Clear answers.
What to know about door compatibility, smart access, and nationwide installation.
How do I choose a smart lock?
Start with your door type, the access methods you want, and your budget. Browse the collection by main door, bedroom, gate, glass door, or hotel. Send photos to ED BnSons for guidance before fit is confirmed.
Do you offer smart lock installation nationwide?
Yes. ED BnSons offers nationwide installation in the Philippines through its installer network. Share your city or municipality so the team can confirm installer availability, your quote, and a suitable date.
Does a smart lock need Wi-Fi?
Connectivity depends on the exact model and variant. An app name alone does not confirm built-in Wi-Fi or remote access. Ask the team to confirm local operation, gateway requirements, and remote functions for your chosen lock.
What happens if the battery runs out?
Backup access varies by model. Many catalogue entries list an emergency power port and a mechanical key, but some do not. Confirm the battery type, low-battery warning, backup method, and recovery procedure for your exact lock.
Can I share temporary access?
Many listed models support temporary passcodes. Confirm how codes are generated and whether internet access or an additional gateway is required for the exact variant you choose.
Can you help with gates or glass doors?
Yes. The collection includes gate, sliding, and glass-door options. Send photos of both sides, the open edge or latch, and the frame. Measurements or an on-site check may be needed before compatibility is confirmed.
Can I ask about one particular product?
Use “Ask a question” on a product card or the enquiry button on its page. Your message includes the model and product link. Copy the text, then open Messenger and paste it into your conversation with ED BnSons.
How do I book a smart lock installation?
Send your chosen model, city or municipality, door photos, and preferred date. The team confirms the quote, installation scope, appointment availability, and booking terms with you. An enquiry does not automatically reserve a time.
What warranty is included?
Product and installation coverage can vary. Ask for the warranty period, inclusions, exclusions, and support contact as part of your final quote.
Can I add the catalogue to my home screen?
Yes, in a compatible browser. On Android, use Install app when available or the browser menu. On iPhone, open the website in Safari, choose Share, then Add to Home Screen. Saved content may work offline; current prices and enquiries require connectivity.
Still wondering?
Our team can help you choose.